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Emotional agility is the ability to recognize the emotions in a social or emotional situation and then act appropriately. It means not letting your emotions rule your actions and to instead channel them productively by […]
“Thaw with his gentle persuasion is more powerful than Thor with his hammer. The one melts, the other breaks into pieces.” – Henry D. Thoreau The art of persuasion is an important skill in a […]
Faulty perception shows up in almost every conversation or scenario at work and can wreak havoc on our relationships with coworkers. Maybe you’ve experienced one of the following situations: Approaching a coworker (your boss, a […]
We’ve all heard about personality tests and it’s likely we’ve taken at least a few of them during our career. From DISC to Myers Briggs to Tilt and The Enneagram, personality tests have been used […]
To build a cohesive collaborative team takes time and effort. As managers, we have to know that just assigning a group of people a common project and calling them a ‘team’ in no way ensures […]
There are five steps to productive conflict. Wait, productive conflict? I know it’s hard to imagine because most people when they hear the word ‘conflict’ think of fighting, yelling, and arguing. What they’re referring to […]