Faulty perception shows up in almost every conversation or scenario at work and can wreak havoc on our relationships with coworkers. Maybe you’ve experienced one of the following situations: Approaching a coworker (your boss, a […]
Researchers have found that managers spend 80% of their day communicating. Most of us equate communicating with speaking, but 70-90% of communication is actually nonverbal. I’m talking about body language, facial expressions, paralinguistics, personal space, […]
We’ve all heard about personality tests and it’s likely we’ve taken at least a few of them during our career. From DISC to Myers Briggs to Tilt and The Enneagram, personality tests have been used […]
To build a cohesive collaborative team takes time and effort. As managers, we have to know that just assigning a group of people a common project and calling them a ‘team’ in no way ensures […]
Decades ago the words compassion and empathy were not woven into our daily language as they are today. A person that cried or angered was often judged as being too emotional and in less words, […]
There are five steps to productive conflict. Wait, productive conflict? I know it’s hard to imagine because most people when they hear the word ‘conflict’ think of fighting, yelling, and arguing. What they’re referring to […]
Productive conflict is good for organizational health, but it’s not always easy to achieve. We’ve probably all experienced the tension in the air from being in conflict with someone at work. Tension so thick you […]
Giving feedback is crucial to work performance. Every action we take causes a reaction and the reaction or feedback we receive helps us learn whether or not to repeat the action. In essence, to learn […]
Connection and community in the workplace have suffered a major setback since the onset of the pandemic. Remote work, quarantining, and mask-wearing just isn’t conducive to building relationships. And yet, this idea of relatedness is […]
When building or ‘renovating’ relationships – lay a foundation of trust first To go from trust to transformation in relationships, we have to approach them like we would if we were building or renovating a […]