“Thaw with his gentle persuasion is more powerful than Thor with his hammer. The one melts, the other breaks into pieces.” – Henry D. Thoreau The art of persuasion is an important skill in a […]
Becoming a manager typically looks like this. An individual contributor (IC) works hard to become excellent at their job, a sort of rock star in their role, making the team look great, and gaining attention […]
‘Bring your best self to work’ sounds cliche’ but as a manager, it’s crucial to your team and those you report to. But what does that mean exactly? It means taking the time to consider […]
The after effects of the pandemic are many, but one of the most important is the major shift in how people regard their work lives. The pandemic upset norms around how we go to work, […]
Curiosity kills conflict. It sounds morbid, I know, but hear me out. When you take the time to truly understand what has led to the conflict, you can typically deflate the conflict. This is good […]
Faulty perception shows up in almost every conversation or scenario at work and can wreak havoc on our relationships with coworkers. Maybe you’ve experienced one of the following situations: Approaching a coworker (your boss, a […]
Researchers have found that managers spend 80% of their day communicating. Most of us equate communicating with speaking, but 70-90% of communication is actually nonverbal. I’m talking about body language, facial expressions, paralinguistics, personal space, […]
We’ve all heard about personality tests and it’s likely we’ve taken at least a few of them during our career. From DISC to Myers Briggs to Tilt and The Enneagram, personality tests have been used […]
Giving feedback is crucial to work performance. Every action we take causes a reaction and the reaction or feedback we receive helps us learn whether or not to repeat the action. In essence, to learn […]