Faulty perception shows up in almost every conversation or scenario at work and can wreak havoc on our relationships with coworkers. Maybe you’ve experienced one of the following situations: Approaching a coworker (your boss, a […]
Researchers have found that managers spend 80% of their day communicating. Most of us equate communicating with speaking, but 70-90% of communication is actually nonverbal. I’m talking about body language, facial expressions, paralinguistics, personal space, […]
Decades ago the words compassion and empathy were not woven into our daily language as they are today. A person that cried or angered was often judged as being too emotional and in less words, […]
The managers are not all right. Why? Because they’re trying to ‘manage’ through the effects of the fourth industrial revolution, a worldwide pandemic, and the Great Resignation with the management styles of a bygone era. […]
There are five steps to productive conflict. Wait, productive conflict? I know it’s hard to imagine because most people when they hear the word ‘conflict’ think of fighting, yelling, and arguing. What they’re referring to […]
Productive conflict is good for organizational health, but it’s not always easy to achieve. We’ve probably all experienced the tension in the air from being in conflict with someone at work. Tension so thick you […]
Giving feedback is crucial to work performance. Every action we take causes a reaction and the reaction or feedback we receive helps us learn whether or not to repeat the action. In essence, to learn […]
Connection and community in the workplace have suffered a major setback since the onset of the pandemic. Remote work, quarantining, and mask-wearing just isn’t conducive to building relationships. And yet, this idea of relatedness is […]
I want to talk with you about the idea of a personal leadership revolution. But first, what do you think of when you hear the word “leader” or “leadership”? What images pop into your mind? […]
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